TTFeather

Program Specialist

Support and manage a portfolio of federal grantees from initial applications through implementation to evaluation of success.

Location: Washington, DC

Duties and Responsibilities:

  • Manage a grant portfolio of social development, economic development, native language and environmental projects
  • Develop methods to maximize quality and availability of social and economic development services
  • Analyze and evaluate applications for federal financial assistance
  • Assist with the review and analysis of community-based projects and associated costs
  • Compile results and provide trends and best practices
  • Communicate with grantees on a regular basis on project management concerns and required reporting activities
  • Work closely with senior management level staff, to include providing written analysis and reports on various activities
  • Support the development of Funding Opportunity Announcements, Federal Register Notices, and other documents for grant announcements and awards
  • Provide guidance on community development projects via the development of resource aids, issue papers, and other written materials
  • Provide support for management and analysis of training and technical assistance activities
  • Participate in off-site Technical Assistance quarterly meetings
  • Conduct on-site project visits to assess project activities and ensure objectives are achieved
  • Requires travel up to 10%
  • Other duties as assigned

 Skills and Abilities:

  • Excellent organizational and time management skills with demonstrated ability to manage conflicting priorities and multi-task
  • Outstanding verbal and written communication skills
  • Ability to coordinate numerous activities within tight deadlines and a proven record of workflow management and ensuring tasks are accurately completed
  • Ability to provide assistance and recommendations in the design of new programs and the enhancement and maintenance of existing programs
  • Ability to demonstrate good judgment/decision-making skills and to take initiative
  • Must be dependable and trustworthy
  • Detail orientated with strong ability to anticipate needs and problems and act accordingly
  • Extensive working knowledge of MS Word, Advanced MS Excel, Advanced MS PowerPoint, MS Outlook, and SharePoint (use only) is highly desired.  Working knowledge of Adobe Acrobat, MS Project and other software also helpful

 Education and Experience:

  • Bachelor’s Degree in business, public administration or closely related field, or combination of education and experience, Master’s degree highly preferred
  • 1-3 years of relevant work experience; working knowledge of federal agencies and/or federal grants preferred
  • Experience working with distressed and diverse groups/communities, or on issues that affect these communities required; working with the American Indian/Alaska Native communities highly preferred
  • Experience researching, developing and presenting analyses, recommendations, and options papers for senior level decision makers

 

Equal Opportunity Employer/Veterans/Disabled


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TTFeather

Campaign Support Specialist (Communications & Reporting)

The Combined Federal Campaign (CFC) Campaign Support Specialist will support multiple zones in the two areas of marketing & communications (MarCom) efforts and data management and reporting. This role will provide assistance in nearly every area required from the campaign calendar to the awards program. Essential responsibilities will include ensuring key communications pieces are provided, social media is kept up to date, and serving as the zone subject matter expert in SharePoint MarketPlace, the system used for helpdesk, supplies ordering, awards ordering, event management and reporting (will be trained) to allow the accurate and timely reporting needed for the contract.  Specialist will have access to the National online content sharing platform (marketing materials and resources available for implementation) to aide in position.

Major Responsibilities:

Marketing and Communications

  •  Supports the development and implementation of zone level marketing and communications plan, as well as the campaign calendar
  • Localize versions of the campaign materials; work with print vendor to ensure campaign materials are produced and received per National Marketing criteria
  • Work with zone leadership to provide multi-zone ordering and delivering of campaign award and promotional items
  • Monitors and tracks campaign marketing progress against the marketing and program plan. Compile monthly marketing report
  • Using nationally created content; localize communication pieces such as talking points, training materials, speeches and email content.
  • Customize website template for local zones, make updates as needed
  • Develops local zone digital marketing plan/strategies/tactics based on the provided national strategic framework
  • Assist with the development and management of digital usage reports
  • Conduct charity orientation webinar briefings

Data Management and Reporting

  • Set up campaign structure to include 3-year campaign history
  • Export and import files with/from the Central Campaign Administrator to track pledges and monitor progress toward pledge goals
  • Produce regular reports for leadership, agencies, and campaign workers
  • As necessary, recommend software enhancements, create end-user system documentation; create training materials; and help lead the testing, production readiness and acceptance of software systems prior to campaign launch.

General

  • Support zone staff with the creation, editing and revision of various required reports
  • Other duties as assigned.

Qualifications:

  • Proven experience working in a support role, preferably in communications or a similar role
  • Natural aptitude for technology driven projects with a solid understanding and ability for project management
  • Well organized and detail oriented
  • Solid computer skills with the ability to learn new online platforms quickly
  • Able to manage multiple projects and meet deadlines with a focus on results
  • Self-starter
  • Prior CFC experience a plus

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TTFeather

Campaign Support Specialist (Communications Specialist)

Responsible for managing the implementation of the Combined Federal Campaign within a designated zone. This position requires the qualified candidate to be a self-starter who can multi-task in a fast-paced environment, working independently as well as with other members of the team and staff.  The Campaign Support Specialist will work with the Regional Director, Associate Director, other zone staff members, and campaign workers within the zone to achieve campaign goals and is responsible for customer service, project management, stewardship and meeting all assigned contract deliverables.

Location: Multiple locations/Telework

Major Responsibilities:

Campaign Management Support

  • Serve as the primary staff contact for all assigned agencies within the zone.
  • Develop relationships with department and agency leadership, campaign managers, campaign committee members and other key staff for all assigned agencies.
  • Support the identification, recruitment, training and ongoing management of campaign workers within assigned agencies. Follow up with agency heads, LFCC members and other agency contacts to ensure an agency campaign manager is identified and trained for each assigned agency.
  • In collaboration with the Regional Director and zone staff, develop a campaign plan for the zone to include strategies to increase participation and overall giving for the zone overall and the top ten agencies within the zone. The plan should include a social media, publicity, large scale campaign events, training sessions, recognition programs leadership development, and ongoing communications.
  • In collaboration with the Associate Director, schedule meetings with agency heads from all assigned agencies identified in the zone campaign plan as top agencies.
  • Maintain updated contact database for all assigned agencies.
  • Execute LE, coordinator and keyworker trainings to include on-site and web-based training.
  • Provide ongoing support for agency coordinators to include motivation, recognition, and ongoing strategy development.
  • Support all zone staff as a backup point of contact as needed.
  • Monitor the helpdesk daily and respond to inquiries as requested.
  • Ensure departments and agencies order and receive supplies and awards. Review and approve all supplies orders for assigned agencies.
  • Support campaign volunteers in planning agency events including arranging for charity speakers and planning charity fairs.
  • In collaboration with the Regional Director and zone staff, provide on-site staff support for all large-scale events.
  • Work with the Regional Director and zone staff to develop and implement an awards program that recognizes the accomplishes of all agencies in the zone.
  • Other duties as assigned.

Campaign Marketing

  • Attend campaign events and speak on behalf of the CFC. Take photos for posting to social media and website.
  • Implement weekly motivational communication with campaign worker corps.

Reporting

  • Prepare campaign metrics and reports to track progress toward achieving contract deliverables.
  • Using template provided, submit weekly report on campaign activities to the Regional Director.

Qualifications & Requirements:

  • Bachelor’s Degree or equivalent.
  • A minimum of three (3) years’ experience in project management, fundraising, sales, and/or training.
  • Excellent communication and presentation skills.
  • Customer service focus is essential.
  • Strong interpersonal skills and an effective team player.
  • Ability to multitask and prioritize; must be organized.
  • Must be available to travel within assigned geographic area.
  • MS Office suite experience.

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TTFeather

Campaign Support Specialist (Administrative Support)

The CFC Program Coordinator is responsible for accurate and timely responses to all campaign inquiries for operational assistance and providing advice for adherence to all policies and procedures of the Combined Federal Campaign. This position is responsible for working within the assigned zone to assist with training, and campaign management prior to campaign launch and to work with each account during and after the campaign with the goal of successful campaign completion. This position may also be responsible for monitoring and maintaining campaign supplies, materials and award inventories, operating processes and vendor management (if any) related to geographical considerations.

Location: Multiple Locations/Telework

Major Responsibilities:

  • Provide input to required deliverable Task Order reports
  • Recommend process improvements for operational aspects of the CFC Zone campaign
  • Evaluate the use and effectiveness of supplies, awards and promotional items and make recommendations when selecting new items and/or vendors
  • Manage the supply, award, print and warehouse vendor relationships. (If assigned)
  • Fill all area supply and certificate orders
  • Work proficiently with the online ordering system, including testing and validation of the supply and award system functionality; monitoring and correcting supply and award ordering/delivery process through the online system and otherwise.
  • Have knowledge of the award requirements and ensure proper awards are ordered and delivered in a timely, efficient, and professional manner.
  • Actively engage with accounts to ensure supplies are received when needed and liaison with Federal counterpart.
  • Gathers campaign best practices and collaborates on how to share that information.
  • Manages process to schedule charities to attend campaign events as requested by campaign managers.  Manage RSVP process and provide confirmation details to parties.
  • Prepares campaign metrics and reports, and tracks progress toward achieving campaign goals in accordance with the task order deliverables schedule.
  • Manages help desk for assigned zones, respond to all inquiries and delegate follow up as needed
  • Assures uniform compliance with all TT/GI organizational policies and procedures.
  • Promotes teamwork and works collaboratively and constructively with others within and across the organization.
  • Identifies problems and challenges and recommends solutions.
  • Other duties as assigned

Qualifications & Requirements:

  • College degree preferred
  • 3-5 year prior office work experience
  • Prior experience in IT related customer service systems preferred
  • Excellent communication, interpersonal and organizational skills
  • Must be detail oriented an independent problem solver and able to multitask and prioritize
  • Must work effectively as a team player and individual contributor
  • MS Office suite experience and familiarity with user interface reporting and order request systems preferred

Equal Opportunity Employer/Veterans/Disabled


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TTFeather

Associate Director (Program Manager)

This is the lead staff position responsible for managing the implementation of the Combined Federal Campaign within a designated zone. This position requires the qualified candidate to be a self-starter who can multi-task in a fast paced environment, working independently as well as with other members of the team and staff.  The Associate Director will work with the Local Federal Coordinating Committee (LFCC), Loaned Executives, campaign volunteers and members of the CFC staff to achieve campaign goals and is responsible for customer service, project management, stewardship and innovation.

Location: Multiple Locations

Major Responsibilities

Campaign Management Support

  • Lead all campaign-related operations within assigned campaign zone.
  • Develop relationships with LFCC, FEB (if applicable) and department and agency leadership.
  • Support the LFCC in the identification, recruitment, training and ongoing management of campaign workers including LFCC members, campaign coordinators, loaned executives and keyworkers.
  • Develop a campaign plan for the zone to include strategies to increase participation and overall giving for the zone overall and the top ten agencies within the zone. The plan should include a social media, publicity, large scale campaign events, training sessions, recognition programs leadership development, and ongoing communications.
  • In collaboration with the Regional Director, customize training materials provided by the national marketing OC to address local needs for all levels of volunteers including LFCC members, agency leaders, agency coordinators and keyworkers.
  • Execute LE, coordinator and keyworker trainings to include on-site and web-based training as requested in the tasking order.
  • Provide ongoing support for agency coordinators and LE’s to include motivation, recognition, and ongoing strategy development.
  • Respond to helpdesk inquiries as requested.
  • Ensure departments and agencies order and receive supplies and awards.
  • Monitor performance of LEs throughout campaign and provide written performance assessment at the end of the campaign.
  • Provide staff support for the LFCC to include developing and distributing meeting agendas and handouts, attending meetings and taking minutes. Following the meeting minutes should be sent to the LFCC Chair for approval within five business days.
  • Support campaign volunteers in planning agency events including arranging for charity speakers and planning charity fairs.
  • In collaboration with the LFCC, provide staff support for all large scale events including: planning the event, promoting the event to the selected audience, selecting a venue, inviting charities, arranging for audio/visual equipment as needed, preparing speeches and talking points and ensuring the venue is cleaned up following the event.
  • Work with the LFCC to develop and implement an awards program that encompasses all the former campaign regions in the zone.
  • Other duties as assigned.

Campaign Marketing

  • Update national marketing OC provided campaign materials to reflect local information and submit to LFCC for approval before printing.
  • Populate local campaign website template with data and information and updates throughout the campaign.
  • Attend campaign events and speak on behalf of the CFC. Take photos and post to social media and website.
  • Promote the campaign via social media platforms with daily posts during the active campaign and less frequently during non-solicitation periods.
  • Implement weekly motivational communication with campaign worker corps.

Reporting

  • Prepare campaign metrics and reports to track progress toward achieving campaign goals.
  • Using template provided, submit monthly report by program task to the Regional Director.

Qualifications & Requirements:

  • Bachelor’s Degree or equivalent .
  • A minimum of seven (7) years’ experience in project management, fundraising, sales, and/or training.
  • Supervisory experience required.
  • Excellent communication and presentation skills.
  • Customer service focus is essential.
  • Strong interpersonal skills and an effective team player.
  • Ability to multitask and prioritize; must be organized.
  • Must be available to travel.
  • MS Office suite experience.

Equal Opportunity Employer/Veterans/Disabled


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